Primus-Print, an online print shop established in 1994, is not one of the standard online providers. This is because it has one major advantage: personal advice. With many competitors who sell products at low prices exclusively online, customers often end up on hold or in hotlines when they have queries. In contrast, Primus-Print competent contact partners who provide support from the initial consultation to the completion of the order. This is well thought out, as the printing company offers a large selection of over 30,000 items and numerous customization options. Professional advice can be helpful here if there is still uncertainty about the format, material or technology.
Primus international printing GmbH was founded as a specialized forms printing company in Großschirma, Saxony. The originally clearly defined niche segment has been continuously expanded and professionalized over the years and is still an integral part of the portfolio today. At the same time, the company continued to develop in line with market requirements: Primus-Print initially added envelope printing to its range, followed later by classic commercial printing services. Today, the focus is on the production of brochures and calendars in various binding types and variable print runs. The range is complemented by business printing, hospitality products, promotional items and large-format advertising technology for trade fairs and events.
Primus-Print has been part of Sattler Media GmbH since May 2024. The integration into the Sattler Group has specifically expanded the service portfolio, in particular to include mailings, packaging and fulfillment. Customers thus benefit from an end-to-end value chain – from production to logistics and shipping solutions.
Resellers: customer protection as a priority
As an online service provider, Primus-Print has established itself as a reliable production partner for resellers. Among other things, partner print shops value neutral shipping and smooth, reliable cooperation – requirements that Primus-Print has always fulfilled. End customer and order data are of course treated as strictly confidential; no direct contact is made with end customers. An extended support concept has also been set up for bulk buyers. Dedicated contact persons are specifically trained for the respective requirements and projects and guarantee a smooth process. This includes on-site appointments as well as individually tailored solutions. The Trusted Shops guarantee complements the comprehensive customer protection and provides additional security in the ordering process.
Quality assurance along the entire production process
Quality and service are key factors in online printing. At Primus-Print, they are ensured by continuous quality controls along the entire production process. Both the end products and the printing and finishing machines used are subject to regular inspections, maintenance and modernization. The use of modern digital and offset printing technologies (roll and sheet) enables flexible production – from very short runs of one copy to large runs of 100,000 and more. Consistently high standards are maintained in terms of folding accuracy, binding quality, color fidelity and printing precision.
The company’s many years of experience in online and offline printing ensure that the result produced corresponds exactly to the specifications defined in the online calculator. All standard options and order-related prices are displayed transparently in the web store and can be called up at any time.
Extended production and services
With the integration into the Sattler Group, Primus-Print’s range of services has been expanded in a targeted manner. In addition to the portfolio, the company benefits in particular from the group’s production technology capabilities. As part of a large printing group, Primus-Print has an extensive and versatile machine park at its disposal. This is complemented by additional services such as professional mailings, packaging and fulfilment – from production and personalization to storage and dispatch. The bundled capacities increase deadline reliability and enable flexible solutions even for complex requirements.
A well-rounded affair
Primus-Print combines the structures of an efficient online print provider with personal advice and a broad technical production base. The combination of a digital ordering process, transparent costing and individual support enables the implementation of a wide range of printing projects – from standardized orders to more complex requirements. As a brand of Sattler Media GmbH, Primus-Print is integrated into a high-performance production and logistics infrastructure and thus positions itself as a reliable partner in the online and B2B printing environment.
