CRM consulting

Take your customer service to the next level.

We transform your customer service, optimize customer relationships, simplify your marketing, sales and service processes and promote your success.

Develop tailor-made strategies with us to modernize and improve your customer service activities. Through targeted measures, we strengthen the loyalty of your customers and create long-term, positive relationships that sustainably promote your business success.

Rely on our experience to transform your customer service and achieve your business goals. Let’s work together on your success story.

Customer-centric marketing in all channels

Optimization of your customer relationship through cross-media marketing strategies
Increase in customer satisfaction & thus customer loyalty
Optimization of data analysis and derivation of targeted marketing measures
Increased conversion rates
Advantage over competitors
Up- & cross-selling, churn prevention
Increase in sales and earnings through budget optimization in the marketing mix
Improved customer understanding

Successful customer relationships through targeted CRM consulting

Marketing & CRM consulting
Loyalty card programs: Introduction & use
Interpretation of data analyses & derivation of measures
Conception of target group-oriented marketing plans & kick-off chains
Development of incentive strategies & strategic integration into measures
Planning integrated dialog marketing campaigns
Process optimization in marketing
Psychology in dialog marketing

CRM & Dialog Marketing Consulting

We offer our advice in various formats, depending on the issue at hand:

Brief advice
Day workshops
Coaching
Interim management

Together with you and your teams, we develop a customized approach.

Our experts

We realize your visions with you!

Jasmin Bonehie

Key Account Manager

Sattler Media GmbH

Sabine Friday

Key Account Manager

Sattler Media GmbH

Stephan Grube

Managing Director

Sattler Media GmbH

Dr. Michael Müller

Consultant CRM & Dialog Marketing

Sattler Media GmbH

Take your customer service to the next level.

Customer-centric marketing in all channels

Successful customer relationships through targeted CRM consulting

CRM & Dialog Marketing Consulting

We realize your visions with you!

Jasmin Bonehie

Sabine Friday

Stephan Grube

Dr. Michael Müller

Wohin dürfen wir das Musterpaket senden?